What is the difference between Clarify and ScreenSteps?
Both Clarify and ScreenSteps have similar workflows but target different types of use cases. Clarify is for creating quick communications while ScreenSteps is geared towards collaborating on software...
View ArticleCan I get a discount on my upgrade if I purchased through the Mac App store?
We can't offer individual discounts through the Mac App store. When Clarify 2 is initially released it will be offered at a discounted price in the Mac App store. If you want to get a discounted...
View ArticleRegistration problems
Certain browsers and email applications won't recognize the Clarify registration URL (for example, Gmail and Google Chrome). If you run into this issue you will need register manually.
View ArticleDoes Clarify 2 export to Confluence, MindTouch or Zendesk?
Clarify 2 does not export to Confluence, MindTouch or Zendesk. ScreenSteps 3 does export to Zendesk as well as other services. It does not export to Confluence or MindTouch.You can use Clarify 2 to...
View ArticleWhat are the differences between the version of Clarify available from your...
We try to keep the version of Clarify that is available from our website and the version of Clarify that we distribute through the Mac App Store as similar as possible. Sometimes the Mac App Store...
View ArticleAm I eligible for a free upgrade to Clarify 2?
If you purchased Clarify 1 directly from us after April 1, 2013 will receive a free upgrade.If you purchased ScreenSteps 2.9 anytime after January 1, 2013 then you will be eligible for a free upgrade...
View ArticleHow do I enter the coupon code?
Every once in a while, Clarify has a sale that requires a coupon code. Here is how to apply that coupon code.
View ArticleWhat is the difference between Clarify and ScreenSteps?
Both Clarify and ScreenSteps have similar workflows but target different types of use cases. Clarify is for creating quick communications while ScreenSteps is geared towards collaborating on software...
View ArticleRegistration problems
Certain browsers and email applications won't recognize the Clarify registration URL (for example, Gmail and Google Chrome). If you run into this issue you will need register manually.
View ArticleDoes Clarify 2 export to Confluence, MindTouch or Zendesk?
Clarify 2 does not export to Confluence, MindTouch or Zendesk. ScreenSteps 3 does export to Zendesk as well as other services. It does not export to Confluence or MindTouch.You can use Clarify 2 to...
View ArticleWhat are the differences between the version of Clarify available from your...
We try to keep the version of Clarify that is available from our website and the version of Clarify that we distribute through the Mac App Store as similar as possible. Sometimes the Mac App Store...
View ArticleHow do I enter the coupon code?
Every once in a while, Clarify has a sale that requires a coupon code. Here is how to apply that coupon code.
View ArticleAm I eligible for a free upgrade to Clarify 2?
If you purchased Clarify 1 directly from us after April 1, 2013 will receive a free upgrade.If you purchased ScreenSteps 2.9 anytime after January 1, 2013 then you will be eligible for a free upgrade...
View ArticleCan I get a discount on my upgrade if I purchased through the Mac App store?
We can't offer individual discounts through the Mac App store. When Clarify 2 is initially released it will be offered at a discounted price in the Mac App store. If you want to get a discounted...
View Article